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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Switch user on CRM 201...
Microsoft Dynamics CRM (Archived)

Switch user on CRM 2013 app for iPad

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Posted on by Joe Woltering 12,163

So after successfully logging in with a test user on the CRM 2013 app for iPad I now want to login as one of my Sales Reps. I sign out of the app and am brought back to the login screen. I then enter in the new credentials and get a message "We're Sorry: This app is set up especially for 'test user'. Only 'test user' can sign in.

Huh??

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  • Verified answer
    Joe Woltering Profile Picture
    Joe Woltering 12,163 on at

    Guess I need to uninstall and reinstall the app: mscrmonline.wordpress.com/.../how-to-switch-user-login-on-the-microsoft-dynamics-crm-2013-for-tablets-ipad-and-windows-8

    :facepalm:

  • Suggested answer
    Magor Kovacs Profile Picture
    Magor Kovacs 1,835 on at

    Hello Joe,

    I regret to inform you that yes, unfortunately an uninstall is necessary in order to change the user.

    In case you'd like to leave feedback regarding this and perhaps make a design change request, we'd be happy for such on https://connect.microsoft.com/

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