web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Error: Cannot authenticate the credentials on server smtp.office365.com.

(0) ShareShare
ReportReport
Posted on by 2

Hi Community,

I am trying to setup SMTP for sending emails from BC. When I try to send a test email (via Email Setup) It is giving the Error:

Error: Cannot authenticate the credentials on server smtp.office365.com.

Can anyone help me resolve this error.

Thanks & Regards 

Saqib Hassan

I have the same question (0)
  • Suggested answer
    Nitin Verma Profile Picture
    21,708 Moderator on at

    Hi,

    Please refer the below thread

    community.dynamics.com/.../error-cannot-authenticate-the-credentials-on-server-smtp-office365-com

  • Suggested answer
    Amit Baru Profile Picture
    3,037 on at

    Hi,

    Pls refer the below link

    docs.microsoft.com/.../admin-how-setup-email

    Regards

    Amit

    www.erpconsultors.com

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,238

#2
YUN ZHU Profile Picture

YUN ZHU 773 Super User 2025 Season 2

#3
Sumit Singh Profile Picture

Sumit Singh 630

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans