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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Business Process Flow ...
Microsoft Dynamics CRM (Archived)

Business Process Flow can't switch stages

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Posted on by Community Member

After installing the latest update we ran into a host of problems, including our current business process flows being corrupted and needing to be recreated.  However, with the new business process flows in place we cannot switch between stages.  

The next stage button exists, and when you click it the next stage becomes highlighted, but the active stage flag doesn't change.  The set active button is not activated either on any of these stages, but from what I read, the set active button is for moving back in the order vs moving forward.

We can, using the next step button, convert leads to opportunities so it hasn't been a high priority, but anothe recurring bug has surfaced again for which the solution is to go to the next stage or to a previous stage in the business procses flow, save, and then the bug disappears.  As such, this is causing some major consternation.  

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  • Community Member Profile Picture
    Community Member on at
    RE: Business Process Flow can't switch stages

    Hi all,

    any relevant new about this issue?

    Thanks in advance

  • Syed Ibrahim Profile Picture
    Syed Ibrahim 6,257 on at
    RE: Business Process Flow can't switch stages

    is this issue is fixed or still open? am facing the same issue

  • Community Member Profile Picture
    Community Member on at
    RE: Business Process Flow can't switch stages

    Hi,

    MS even didn't solve CRM online. We solve this problem by changing all workflows to real-time workflows.

  • Community Member Profile Picture
    Community Member on at
    RE: Business Process Flow can't switch stages

    Hey Mehmet,

    Any word back from MS when the hotfix will be released for on-prem customers for this issue?

  • Community Member Profile Picture
    Community Member on at
    RE: Business Process Flow can't switch stages

    Hi, Microsoft said that this is a bug and they will fix it next release. Btw, i solved this issue temporarily like that change all workflows to real-time workflow. After change all of them then switch stage works as expected.

  • Community Member Profile Picture
    Community Member on at
    RE: Business Process Flow can't switch stages

    We have the same issue on Dynamics 365. We can click next stage but the flag doesn't move and we can't select make active. This must be fixed ASAP.

  • Community Member Profile Picture
    Community Member on at
    RE: Business Process Flow can't switch stages

    We have exactly same problem.

    "The next stage button exists, and when you click it the next stage becomes highlighted, but the active stage flag doesn't change.  The set active button is not activated either on any of these stages,"

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