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Microsoft Dynamics RMS (Archived)

Voucher Details screen blank for Global Vouchers

Posted on by Microsoft Employee

Hi, Just testing out the global vouchers part of FP1 (SP4+HF22), and have noticed that when you SHIFT-CTRL-F3 and select the global voucher + input a valid code, although in the voucher details window it brings up the voucher balance correctly, the selling transaction and other details are not shown. (they are shown for old style store specific vouchers).

Is this by design or am i missing something?

Will

*This post is locked for comments

  • Moiz Profile Picture
    Moiz 20 on at
    RE: Voucher Details screen blank for Global Vouchers

    So how can the cashier check the history of the voucher when global vouchers are used?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Voucher Details screen blank for Global Vouchers

    Hello Will,

    Thank you for your question.

    The transactions details for global vouchers are not show by design in RMS. This is to done to prevent slowing down the Voucher Server while transferring the transaction history of all gift cards queried.

    Thank you,

    Scott Wardzinski

    Microsoft RMS Support Engineer

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