web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Unanswered

How can I delete an invoice that I posted by mistake in Business Central?

(0) ShareShare
ReportReport
Posted on by 20

I mistakenly posted an invoice when testing things out and I can't find a way to delete it. When I press cancel it tells me that "Sales Credit Memo Account must have a value in General Posting Setup."

  • Gavin Profile Picture
    2,510 on at

    Hi,

    You are doing this correctly as it will post an entry to reverse the invoice. You just need to go to "General Posting Setup" and ensure the "Sales Credit Memo Account" has been filled in correctly.

    i.e. Search for "General Posting Setup"

    pastedimage1620717870082v2.png

    Then fill in the "Sales Credit Memo Account". 

    pastedimage1620717814476v1.png

    Hope this helps

    Thanks

    Gavin

  • Erik KOhler Profile Picture
    420 on at

    Hello,

    you can't just delete a posted invoice. When you try to delete it, the system automatically creates a sales memo.

    docs.microsoft.com/.../sales-how-correct-cancel-sales-invoice

    To be able to post a sales memo you need to fill in the account no. in your General Posting Setup. Go to "General Posting Setup" and look for the line with the used Business Posting Group and Product Posting Group. In this line check column "Sales Credit Memo Account". This field should be empty and you need to fill in the right account.

    Regards

    Erik

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 674 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 362 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 359 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans