I mistakenly posted an invoice when testing things out and I can't find a way to delete it. When I press cancel it tells me that "Sales Credit Memo Account must have a value in General Posting Setup."
Hi,
You are doing this correctly as it will post an entry to reverse the invoice. You just need to go to "General Posting Setup" and ensure the "Sales Credit Memo Account" has been filled in correctly.
i.e. Search for "General Posting Setup"
Then fill in the "Sales Credit Memo Account".
Hope this helps
Thanks
Gavin
Hello,
you can't just delete a posted invoice. When you try to delete it, the system automatically creates a sales memo.
docs.microsoft.com/.../sales-how-correct-cancel-sales-invoice
To be able to post a sales memo you need to fill in the account no. in your General Posting Setup. Go to "General Posting Setup" and look for the line with the used Business Posting Group and Product Posting Group. In this line check column "Sales Credit Memo Account". This field should be empty and you need to fill in the right account.
Regards
Erik
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