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Is there a way to close out of a record and go back to the previous screen?

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I've been testing the unified interface for our upcoming transition and finding this to be an issue our users are really not going to like.  Is there a way to back to the previous screen when closing out of a record?  For example if I create a quote and go to add a product, it opens a new screen.  But say, for example, I changed my mind about adding another product so I want to go back to the quote.  There is no X in the corner of the record to go back to the screen I was previously on.... why did Microsoft make that change?  It seems like a huge step back.  Not user friendly at all.

  • MAJBlackburn Profile Picture
    MAJBlackburn 80 on at
    RE: Is there a way to close out of a record and go back to the previous screen?

    Our users often want the assurance that they *did not* alter a record. They *hated* autosave (we always turned it off immediately) and the "X" button in the upper-right gave them that assurance that they didn't alter the record. Almost none of them have five-button mice, and after years of *Microsoft* training them not to use the "back" button (thanks ASP), they think that will break the application (even though it won't). They need the ability to "back out" of a record. If they navigated from an opportunity to a quote, clicking on the opportunity lookup to navigate "back," even though it's logically correct, feels like they are going forward, not back.

    I understand that the "X" is a desktop metaphor that doesn't translate well to other paradigms, but in government service, it's important to have confidence that changes to records are not made.

  • Paul_Owen Profile Picture
    Paul_Owen 2,027 on at
    RE: Is there a way to close out of a record and go back to the previous screen?

    Personally I have a mouse that has browser back/forward buttons so always use that but you can always click on the Opportunity lookup on Quote to go back to the Opportunity for example.

    Regards

    Paul

  • hwylie Profile Picture
    hwylie 5 on at
    RE: Is there a way to close out of a record and go back to the previous screen?

    I'm not sure I understand why that functionality no longer exists.  It was a nice feature that our users are always utilizing for closing out of records.  The ability to go back to the previous screen is something we do a lot of in our business.  Without being able to go back to the previous screen, we are adding more and more steps for our users.

    I found something similar on this community.

    community.dynamics.com/.../return-to-view-in-unified-interface

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,235 on at
    RE: Is there a way to close out of a record and go back to the previous screen?

    That's the first time I hear that specific feedback on the Unified Interface UX.

    If "Save & Close" doesn't help, I suggest that you submit an idea for additional UI capabilities here: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/idb-p/PowerAppsIdeas 

  • hwylie Profile Picture
    hwylie 5 on at
    RE: Is there a way to close out of a record and go back to the previous screen?

    I can see that we already have access to the Save and Save & Close buttons in my test application in the Unified Interface.  I am referring the the "X" in the corner of the record.  If I don't want to save it or I want to get out of a record, I want to be able to click the X.  Currently in the web client, we have this ability.  I don't see this as a function in the unified interface and this will be an issue for our users.

    pastedimage1580306562481v1.png

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,235 on at
    RE: Is there a way to close out of a record and go back to the previous screen?

    Hi,

    We are bringing back Save and Save & Close button as part of the 2020 Release Wave 1.
    https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave1/microsoft-powerapps/save-always-visible-command-bar-edit-form

    Would that help? Or can you elaborate on the specific scenario you are trying to achieve, when compared to the legacy web client experience?

    Henry

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