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RETURN NO INVENTORY ITEM IN A BLANKET PO

Posted on by Microsoft Employee

Hello  

Please help

I need help I was doing the return for receiving with invoice (Shipment/Invoice) for a Blanket PO, and it does not work

Please any suggestion, it keep telling me that the receipt number is not valid, I filled everything but the receipt number was problem

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: RETURN NO INVENTORY ITEM IN A BLANKET PO

    Thank you, so much!

  • Verified answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: RETURN NO INVENTORY ITEM IN A BLANKET PO

    Pat,

    In order to process a Return to Vendor, you need to make sure you use the receipt number for the Shipment. If you are using the receipt number associated with the vendor Invoice, you will not be able to process the transaction. I use a SmartList with the PO Number, Receipt Number and POP Type columns to gather this information before processing the transaction. Additionally, if an invoice is involved, such as occurs when processing a Shipment/Invoice in Receiving Transactions Entry, I would recommend using the document Type Return w/Credit in the Returns Transaction Entry Window. 

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