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Fonts in Business Central 26.0

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Posted on by RA-20121008-0

Hello

I have a customer that uses "Neue Haas Grotesk Text Pro" as font on diffrent reports, after the uppdate it does no longer print out the number 1, all other digigts and letters seems to work

This is with the Neue Haas Grotesk Text Pro font

and this is with Arial

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Matteo Fiocco 260 on at

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Hi,

Font not embedded – make sure it's installed on the server or embedded in the Word layout.

Font file bug – try a different version (e.g., TTF instead of OTF).

Rendering engine change – try exporting to PDF instead of printing directly.

Temporary workaround – use a different font (like Arial) just for the number 1.

Let me know if you're using RDLC or Word layout, and if it's SaaS or on-prem

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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The font you mentioned is in the supported list, so this problem should not occur.

Available fonts: https://learn.microsoft.com/en-us/dynamics365/business-central/ui-fonts?wt.mc_id=DX-MVP-5004336

Try changing the Region or changing to another PC, maybe this can solve the problem.

Hope this helps.

Thanks.

ZHU

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Ramesh Kumar 7,527 Super User 2025 Season 2 on at

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Check if the "Neue Haas Grotesk Text Pro" font is installed on your system. If it's missing, you can add it by installing the "Pan-European Supplemental Fonts" optional feature in Windows: Go to Settings > Apps > Optional features. Click on Add a feature. Search for Pan-European Supplemental Fonts and install it.

https://learn.microsoft.com/en-us/windows/deployment/windows-missing-fonts?utm

Thanks

Ramesh

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RA-20121008-0 24 on at

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Thanks for responses,

Ive tried @Ramesh Kumar:s answer, its the same, still missing the number 1.

Ive tried @YUN ZHU:s answer, its the same, still missing the number 1.

@Matteo Fiocco Its a RDLC report done in Visual studio, the report generates the same even if i export och previews it. I have also tried .ttf and .otf

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Gerardo Rentería Ga... 25,230 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

https://www.linkedin.com/posts/gdrenteria_businesscentral-msdyn365bc-d365bc-activity-7329518289435410433-wAeM?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAUds2MB97WT_PfAG0BC6XVrii6cP6VtU4M

Best Regards
Gerardo

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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I encountered this problem in earlier versions and it was solved by installing the fonts.

If you still can't find a solution, it is recommended to submit a SR to Microsoft to help investigate.

Thanks

ZHU

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Khushbu Rajvi. 20,441 Super User 2025 Season 2 on at

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Agree with the previous responses. If you're unable to resolve the issue, raising a support ticket is the best option.

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