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Aged receivables and payables not balancing to GL

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I have several responsibility centres which have a G/l on Trade debtors not agreeing to the aged reports. Both TB and report run for same date
 
Has anyone encountered this and what was the problem?
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  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    Aged receivables and payables not balancing to GL
    1. Make sure that Direct Posting is turned off in the chart of accounts for your associated GL accounts.
    2. Search the general ledger entries for 'system-created entry' = NO, this will show you entries that were posted directly to the GL and did not run through a customer or vendor.
  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,924 Super User 2024 Season 2 on at
    Aged receivables and payables not balancing to GL
    Would be great if You can find the entry that is causing the mismatch. Usually that is done, by creating the report on several dates, and try to find the last date when it was matching, and first day that it shows differences. 
    Then investigate that one date transactions for this Responsibility center. If there are a lot of daily transactions, it could be quite a time consuming task. 

    Once you know the transaction that is causing the issue - You can investigate it further, or we can help to provide some insights regarding it.

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