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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customer Statement Rep...
Small and medium business | Business Central, N...
Answered

Customer Statement Report does not open from menu

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Posted on by Mohamed Amine Mahmoudi 17,496 Super User 2025 Season 1

Hi,

i can't open the report "customer Stament" from the principal menu

Finance > Receivables > Reports > Customer Statement 

Always come back to the home page 

in search console it work without any problem

Any idea please !!!

pastedimage1638881217495v1.png

Categories:
Dynamics 365 Business Central
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 79,097 Super User 2025 Season 1 on at
    RE: Customer Statement Report does not open from menu

    Hi, Me too, Click it and come back to the home page.

    Maybe this problem only appears in the W1 version. But since we can’t modify this menu, you can submit this issue to Microsoft.

    pastedimage1638925418756v1.png

    Hope this will help.

    Thanks.

    ZHU

  • Verified answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 17,496 Super User 2025 Season 1 on at
    RE: Customer Statement Report does not open from menu

    I have tested in V 18 and 19 and 19.1 and i have all permissions and the same problem

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 999 Moderator on at
    RE: Customer Statement Report does not open from menu

    I have tested in my version 19.1 and it works there.

    Could it be a permission issue or something connected to the role you have assigned to yourself?

    I tried with super user permission and role as business manager.

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