Tiles/Icons/Apps missing on office.com

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Posted on by BusyIntelligence

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Hi, maybe this is not the correct place for posting, but since a couple of weeks all Dynamics and Power Apps icons are missing on office.com.
Even when opening the "business apps" tabs, only a few icons are shown, all NOT being apps for users, but things like the Dynamics 365 Customer Service Settings etc.

I've waited some time before posting this because I hoped tiles would return based on users activity, but that's not the case.

I see this behavior with all users on several instances, several tenants.

Do you see that too and does anyone know how to solve this?

Regards,
Maurits
The Netherlands

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BusyIntelligence 552 on at

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RE: Tiles/Icons/Apps missing on office.com

Thanks Steve, that did the trick!
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Community Member Microsoft Employee on at

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RE: Tiles/Icons/Apps missing on office.com

Hi BusyIntelligence,

Please login into make.preview.powerapps.com/RefreshApps and then click Sync button to have a try:

It may need half an hour to work(usually 10~15 min), so you need wait for a moment to reopen.