Afternoon,
I have been receiving the following Error code within the Dashboard of CRM - HTTP Error 404 - Not Found, it also keeps coming up with an alert saying an email has been waiting to be sent and can be done through outlook (there is nothing within outlook which this could be referring,
Does anyone know what the above means and the best way to fix it?
Many thanks in advance,
Jasmin Mills
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Does the dashboard have a custom I-Frame or web resource that it is using? Does this appear anywhere else in the system?
For the email, it means that there is an email in "Pending" status that can't be sent for some reason. Go to Activities -> Email -> My Pending Emails. There should be an email here. If you are a system admin, you will want to look for other user's emails as well.
You need to make sure your CRM for Outlook is configured correctly (unless you are using an email router or server-side sync). Otherwise, emails won't send out of CRM from you and you will continue to get this message. If the email isn't important, you can simply delete it and the message will go away.
Hope this helps.
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