Dynamics - Activities - changing default font size in Description field

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Posted on by riweal

In Dynamics 365, when we create an Activity, the default font size in the Description field is 9 point (example below).

We can change this when we start writing notes, but often it reverts between paragraphs and we are having to change it multiple times.

How can we change the default font size? There seems to be no option to do this.

Please note, I am not talking about the overall font sizes in the programme as a whole - only the font in the Description field, which can be changed manually but won't stay changed.

We'd appreciate your help with this. If there's a default, surely there is a place to set that default.

cheers

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Hi riweal,

Based on your screenshot, you have enabled 'rich text editor control' for the description field in Task entity.

The rich text editor control comes with a rich set of configuration options that make it possible to customize its appearance, features, and behavior.

For more details, you can refer following document:

https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/rich-text-editor-control#best-practices-for-using-the-rich-text-editor

The following link provides an example for changing font size in rich text editor control:

Tip – How to change Default Font style and size for email form in Rich text editor control in Dynamics CRM – Dynamic Tech Ignite

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Hi Partner,

Can you click Yes under "Did this answer your question?" to close this thread if my answer is helpful.

Thanks.

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riweal on at

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Hi, thanks for that, I guess - it appears to be the answer, but why on earth is it so phenomenally difficult to change a default font size??

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