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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to select Worke...
Supply chain | Supply Chain Management, Commerce
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Unable to select Worker at packing station

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Posted on by Tilman Vo 128

Hi all, 

unfortunately I am not able to start the packing station in WMS. 

When starting the packing station the "Worker" is greyed out and I am not able to select a worker. 

pastedimage1620636630256v1.png

I did all the parameters according to the documentation and also did some user to worker relations  for the packing station, but this won't help. 

pastedimage1620636749702v2.png

Warehouse Management parameters: 

pastedimage1620636951502v3.png

pastedimage1620636991212v4.png

Is there somethins else missing? 

Thanks for the help. 

I have the same question (0)
  • Michal.K Profile Picture
    Michal.K 10 on at

    Looks like user logged in isn't connected with the Worker. Are you sure you've got that connection set up?

  • Tilman Vo Profile Picture
    Tilman Vo 128 on at

    Yes, I think that's all set up correctly.

    I have created a worker with my name and connected it to my workID that I use for login.

    All settings are identical of those of "Julie Funderbunk" from Contoso, where I did the setup as well.

  • Oleksiy Khoroshylov Profile Picture
    Oleksiy Khoroshylov 1,747 User Group Leader on at

    Hi Timan,

    Do you see any records under here?

    pastedimage1620687526310v2.png

    That is where you define connection between user and person, in your case warehouse worker.

  • Verified answer
    Chris Segurado Profile Picture
    Chris Segurado 612 on at

    Hello Tilman,

    I hope you are doing well.

    You need to associate the HR worker record to the userID that is logged in under sysadmin - see below.

    1. Workers under HR:

    pastedimage1620687513332v1.png

    2. Users under System administration: 

    pastedimage1620687598927v2.png

    3. Worker under AWM:

    pastedimage1620687711077v3.png

    After doing so, the worker record will be recognized in the "Pack" form:

    pastedimage1620687754227v4.png

    Best Wishes,

    Chris Segurado

  • Tilman Vo Profile Picture
    Tilman Vo 128 on at

    Indeed, that was the missing part:

    Select the person on the user form.

    Thanks a lot for your help.

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