Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

Tracking Phone Calls, Dialed from Skype for Business App and/or through Polycom VVX Phones

Posted on by Microsoft Employee

Hi,

I have a Polycom VVX 411 phone, now, and it seems to work great.  Prior to setting up the phone through today I cannot see the phone calls I make through activities.  Is there a way to do that?

Thanks in advance.

Mike

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans