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Microsoft Dynamics CRM (Archived)

How to create a new Lead source.

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Posted on by 305

Hi everyone,

I am new to MS dynamic CRM. Can anybody guide me how to create a new lead source so that I can create new leads under that source.

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  • Verified answer
    Aileen Gusni Profile Picture
    44,524 on at

    Hi Bishwadeep,

    You can go to Settings --> Customization

    Then choose Customize The System

    leadsource2.png

    Then expand the Entities list

    leadsource3.png

    Select Lead --> Fields

    Then you will find Lead Source field

    leadsource4.png

    *You can find by sorting the Display Name

    Then you double click or edit (there is an edit button at the top)

    You will fin the Option Set value list

    You can change or add new item, to add just click the + button.

    And key in your label and you can sort as well.

    Don't forget to save and publish all customization.

    Hope this helps!
    Thanks.

  • Verified answer
    Aileen Gusni Profile Picture
    44,524 on at

    Hi Bishwadeep,



    You can also go directly to the Lead record.

    Then click the form editor (if you are admin or system customizer or another security role with customization permission)

    It will open you a new window, that is Form Editor.

    Go directly to the field then double click or edit.

    It will open field properties.

    Go to Details and Edit

    It will open you the field detail property that you can add or modify the value list.

    Don't forget to save and publish all customization.

    Hope this helps!

    Thanks.

  • Bishwadeep Profile Picture
    305 on at

    Hey Aileen,

    Thank you so much for your help. I finally created a new lead source.  However, the lead source is not showing in create new lead form's lead source dropdown. Do you think I missed something?

  • Bishwadeep Profile Picture
    305 on at

    Hey Aileen,

    I followed the 2nd option and It worked!!!, Thank you for the support.

    cheers!

  • Hosk Profile Picture
    on at

    If Aileen's answer resolved your problem please mark it as verified.

    This will help other people who search for this question find an answer

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