View not visible in Unified Interface

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Posted on by Pratik Jog

Hi,

We are able to see the view Contacts : No Order in Last 6 Months in classic Interface but not in Unified Interface (included the view in the app).

Does anybody know the reason for this. Please check the below screenshots for more information.

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Henry J. 5,237 on at

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RE: View not visible in Unified Interface

Hi Pratik,

Can you check if the Contact views are filtered in the Customer Service Hub app?

I'm assuming however that the problem lies elsewhere, given that this view is a bit special and the query behind it too (this type of filter isn't possible in Advanced Find, so you can't find that particular view there either).

Please open a Support Request for this to understand if that's by design or not: https://admin.powerplatform.microsoft.com/support

Henry

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Miguel Lourenco on at

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RE: View not visible in Unified Interface

Hi Pratik,

This is a by-design behavior. That view (and some others) are query api called, which is not support in UCI but only in WebClient.

https://yourOrgURL.crm4.dynamics.com/api/data/v9.1/savedqueries?$select=name,queryapi&$filter=returnedtypecode%20eq%20%27contact%27

Regards,

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Pratik Jog 95 on at

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RE: View not visible in Unified Interface

Hi Miguel,

Thank you for the clarification . Do you know why these types of views are used in CRM and will they be available in future in Unified Interface.

Thanks,

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Miguel Lourenco on at

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RE: View not visible in Unified Interface

Hi Pratik,

I honestly don't know when (and even if) they will be available for the new UI.

Regards,

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