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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / An error occurred whil...
Small and medium business | Business Central, N...
Suggested answer

An error occurred while trying to display the report.

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Posted on by OTCD 51

We have been experiencing a persistent and disruptive issue for several days now:

“An error occurred while trying to display the report.”

 

This error occurs intermittently when previewing journal-related reports (General Journal, Payment Journal, Cash Receipt Journal, VAT Settlement, etc.) in Microsoft Dynamics 365 Business Central Version W1 26.5 (Platform 26.0.39898.0 + Application 26.5.38752.39969).

 

Despite updating to the latest version, the issue remains unresolved and is severely impacting our month-end closing process, causing delays and confusion among finance users.

 


     
Categories:
Dynamics 365 Business Central
I have the same question (2)
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 60,927 Super User 2025 Season 2 on at
    An error occurred while trying to display the report.
    As per MS, this issue is fixed. could you please check and confirm?
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 60,927 Super User 2025 Season 2 on at
    An error occurred while trying to display the report.
    As per MS, this issue is fixed. could you please check and confirm?
  • Suggested answer
    Rishabh Kanaskar Profile Picture
    Rishabh Kanaskar 3,415 on at
    An error occurred while trying to display the report.
    Hi,
     
    This is a known regression issue in BC 26.5 affecting journal report previews. It occurs intermittently due to the recent hotfix for Inspect Page/Personalize.
    Workarounds:
    > Retry previewing the report; exporting to PDF or Excel usually works.
    > Use the “Send to” function (PDF/Excel) instead of Preview.
    > Test in a sandbox environment to confirm consistency.
     
    Currently, there is no permanent fix in 26.5. Monitor Microsoft’s upcoming cumulative update 26.6 for a resolution.
     
    Thanks
    Rishabh
  • Suggested answer
    Sumit Singh Profile Picture
    Sumit Singh 5,977 on at
    An error occurred while trying to display the report.
    Hi, 
     
     
    May be by tomorrow, it will be fixed as global rollout is planned for 01st Oct. 2025 as per below communication.
     
     
     
  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 60,927 Super User 2025 Season 2 on at
    An error occurred while trying to display the report.
    It is a known issue and MS is working on it

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