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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / create a new record in...
Microsoft Dynamics CRM (Archived)

create a new record in account after creating task in opportunity.

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Posted on by Community Member

Hi guys,

            can anyone help me to solve this problem.

I want to create a new record in account which is created when I create a task in opportunity. When the task is open the account record is created every 5 minutes. When I close my task in opportunity the creation of account records is stopped.

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  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi nirpendra,

    please describe better this scenario.

    Thanks

    Francesco

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    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

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  • Community Member Profile Picture
    Community Member on at

    first we create a task in opportunity. when we create a task,task is in open activity status. In open activity status the account is created every 5 minutes as a name of opportunity topic. when I close the task, the activity status of task is close then the account which is created in every 5 minutes is stop to create automatically..

  • Suggested answer
    Karsten Wirl Profile Picture
    Karsten Wirl 4,477 on at

    How did you implement the issue?

    Via Workflow?

    Via Plug-In?

    Via JavaScript?

    For me, it looks like there is something running in a loop and not registered properly.

    Kind regards,

    Karsten

  • Community Member Profile Picture
    Community Member on at

    Via workflow.

  • Karsten Wirl Profile Picture
    Karsten Wirl 4,477 on at

    can you show us a screenshot of your workflow, please?

  • Community Member Profile Picture
    Community Member on at

    4621.Untitled.jpg

  • ashlega Profile Picture
    ashlega 34,477 on at

    What triggers the workflow (which entity it is registered for?)

  • Community Member Profile Picture
    Community Member on at

    for opportunity.

  • ashlega Profile Picture
    ashlega 34,477 on at

    There is nothing in that workflow that would cause the kind of 5 minutes loop you are describing. Do you have any other workflows registered on the task entity?

  • Community Member Profile Picture
    Community Member on at

    Actually, I am fresher in Dynamics. I am not understand the right scenario to do this work.I don,t know how set the durations.

    Thanks

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