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The time is not valid in the current time zone

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Our customer who is in US experiencing an error that is stating “The time is not valid in the current time zone. For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.” while keying in General Journals.

is this something to do with daylight savings time?

Customer subscribed to BC SaaS and current version got updated is 19.4.
Please se the error screenshot below. Kindly advise.

2BB5BDAA_2D00_AA82_2D00_43E9_2D00_A2BF_2D00_683078F594EF.jpeg

  • Joyce NAMC Profile Picture
    Joyce NAMC 10 on at
    RE: The time is not valid in the current time zone

    We are experiencing the same error with our email logging Job Queue. It began only after the time change.

    pastedimage1647370365159v1.png

    I have checked my admin settings and everything looks correct.

    pastedimage1647370530289v2.png

    Can someone please explain to my what DTS is? Thank you. Joyce

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    RE: The time is not valid in the current time zone

    Hi, you can check the settings of My Setting again, this appears to be an issue with the regional or language settings. And you can debug it in your environment first.

    pastedimage1647220031825v1.png

    But if there was no problem last week and there is a problem this week, it's probably a DTS problem. As far as I know the DST was adjusted just in time from this week.

    Hope this info will help.

    Thanks

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: The time is not valid in the current time zone

    This has probably something to do with DST.

    I would suggest you raise a support ticket with Microsoft around this to get their explanation for it.

    And if you do so, please share the result here.

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