Attempted to print chq - got invoice instead

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Posted on by Jaci

150

We were printing a cheque like any other time. And for some reason randomly we get an invoice style print out instead of a cheque. Anyone ever seen this happen bofore?

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Community Member Microsoft Employee on at

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Re: Re: Re: Attempted to print chq - got invoice instead

What kind of invoice? A sales Invoice or a Purchase Invoice?

If it was a purchase invoice, was it for the supplier on the previous cheque payment?

Could you send me your Reports.dic and I can review it. If the activtity is as you say, its very strange. You've got a right two doosey problems!! :) Have you a GP Consultant / Partner Company you can pass this by?

Best regards,
Jaci 150 on at

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Re: Re: Attempted to print chq - got invoice instead

At the time of printing we were running GP9. not sure what service pack though. We dont use a third party product of any kind. It is definatly an invoice that printed out instead of the cheque and not a remittance.
Community Member Microsoft Employee on at

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Re: Attempted to print chq - got invoice instead

Hi, what version GP and service pack? Are you using any 3rd party products to print your cheques?

Could the 'invoice style' printout be remttances?