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Unable to Assign Team Member Licensing

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Posted on by StephPearson

In Azure AD when I attempt to assign a team member licence to a user it is showing the following message that the licence does not need to be assigned? Why would this be previously this user has had a team member licence but now no longer has and cannot access business central anymore as my system advices they have no licensing

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Dynamics 365 Business Central

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Mohamed Amine Mahmoudi 26,803 Super User 2026 Season 1 on at

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Hi @StephPearson,

This typically appears when:
The license is already assigned via a group, or there’s an auto-claim policy applied to Team Member licenses, or the system believes the user has already claimed or been assigned the license even if that’s now stale.
But in your case, the user no longer has access, so this assumption is incorrect or outdated.

Best regards,

Mohamed Amine MAHMOUDI

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Jainam M. Kothari 16,520 Super User 2026 Season 1 on at

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Hello,

You can check if the user is part of any license-assignment groups, review auto-claim policies, and consider removing and re-adding the license manually after a short wait to refresh the assignment.

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YUN ZHU 100,974 Super User 2026 Season 1 on at

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Hi, It looks related to the information below, I hope it can give you some hints.

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/deployment/licensing?wt.mc_id=DX-MVP-5004336#to-add-members-to-the-group

Thanks.

ZHU

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