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Microsoft Dynamics CRM 2015 and FieldOne Sky - Progress bar in Business Process Flow disappear on a stage

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Posted on by Dany77

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Hi guys. I have a really strange behaviour on a Business process Flow, in a stage involving the Work Order entity.
I am posting here, hoping that someone can help me in this mysterious behaviour :-)

My organization is deployed on premises with IFD, upon Dynamics CRM 2016 version 8.0.0.1088.
I have a Business Process flow which guides from a Case to a Work Order.

Here a screenshot of the definition of my business process flow.

1234.BPF.JPG

Now, going through the process, after the stage "Preparation Field Service", I have the choice to select a work order (if there any) or create a new one.

Choosing to create a new Work Order, the related form is shown, but the progress bar of the business process flow mysteriously disappear!

Here what I have:

BPF-_2D00_-New-Work-Order-Form-_2D00_-Progess-Bar-missing.JPG

Security role are enabled for all the users and Work Order entity is enabled for Business Process Flow:

Does anyone have experienced this issue or have an idea on how to "fix"?

Many thanks for your time.

Daniele

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Because Work Order for Field One Sky does not have BPF by default? but I am not sure...

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