Hi guys. I have a really strange behaviour on a Business process Flow, in a stage involving the Work Order entity.
I am posting here, hoping that someone can help me in this mysterious behaviour :-)
My organization is deployed on premises with IFD, upon Dynamics CRM 2016 version 8.0.0.1088.
I have a Business Process flow which guides from a Case to a Work Order.
Here a screenshot of the definition of my business process flow.
Now, going through the process, after the stage "Preparation Field Service", I have the choice to select a work order (if there any) or create a new one.
Choosing to create a new Work Order, the related form is shown, but the progress bar of the business process flow mysteriously disappear!
Here what I have:
Security role are enabled for all the users and Work Order entity is enabled for Business Process Flow:
Does anyone have experienced this issue or have an idea on how to "fix"?
Many thanks for your time.
Daniele