Hello,
We recently began using Returns transactions within our POP system. One report we previously had relied heavily upon for discussions between purchasers, AP, and vendors was the Purchase Order Status Report. After processing some Returns transactions, this report is not accurately reflecting the PO Status in the "Qty Shipped", "Qty Invoiced", and "Remaining Ext. Cost"/"Remaining Subtotal" areas.
The Return transaction Receipt No. is included in the list of shipments, but has no values. I would expect them to have a negative shipment amount to correctly updated totals. This makes the report seem like there is less left on the PO than there actually is. The Purchase Order window itself is correct when viewed directly however.
Is there a change I can make to report, or a setting in POP to help address this?
Thanks so much!
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