web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Export list members from a dynamic marketing list occurs error

(0) ShareShare
ReportReport
Posted on by

Hello everyone,

I'm a newbie in this forum.

I got a problem about the dynamics marketing list. When I try to export the members (any export), it occurs an error message.

With static export -> "Une erreur s'est produite quand Dynamics 365 a tenté de générer le fichier Excel. Si ce problème persiste, contactez votre administrateur système." (trans : an error occurs when Dynamics 365 tried to create the xls file. If this issue appears the next times, tell it to your system admin)

With dynamics export -> "Réessayez cette action. Si le problème persiste, reportez-vous à Communauté Microsoft Dynamics 365 pour connaître les solutions ou contactez l'administrateur Microsoft Dynamics 365 de votre organisation. Vous pouvez également contacter Support Microsoft." (trans : Try it again. If this issue appears the next times, go to the community to have an answer or contact your system admin)

Our external service provider told me he has no problem with his solution. He has the same issue with our solution.

What do I have to do?

Thank you for your help,

Baptiste

*This post is locked for comments

I have the same question (0)
  • Martin Donnelly Profile Picture
    1,030 on at

    dumb question: are you trying to export the list or the members?

    IIRC, to get, say, a mailing list of contacts one would export contacts who are on the list.  Not the list itself.  Though this error seems to be a system error not a misuse error.

  • Community Member Profile Picture
    on at

    I tried too export the members sorry.

    Microsoft hotline answers me yesterday and tell me we are not able to export the members from a dynamic list........

    So, I still looked for an issue...and I found out!

    When I export the list with a dynamics worksheet, there was a wrong column (I don't know why but there was a column which was in error). I shooted it and it was working!

    Today, I don't have any problem about it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
ScottDurow Profile Picture

ScottDurow 2

#2
GJones Profile Picture

GJones 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans