Fundraising and Engagement Error: Cant create any new contact

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Posted on by Community Member

Dears,

When i try to create a new contact i receive the message Error Code: 0x80040224

An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): Plugins.ContactCreate: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.

Thanks.

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Rajesh swamireddy on at

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Hi Farsi,

Thank you for reaching out.

To perform any functionality in F&E it requires an azure setup to authenticate a dynamic’s calls.

You need to first deploy the azure component to F&E functioning. Please follow the deployment guide for deployment and user guide for F&E functionality.

github.com/.../docs

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Zach Mast 70 on at

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The error message explains what the problem is and how to resolve it. Set up a configuration record, and assign that configuration record to the system user who is creating the contact. If you mark the configuration record as the default configuration, then that configuration will also be used in the case where a system user has no configuration assigned.

What Rajesh says is true, but does not address the question. The Azure components are not required for most system operations, including creating contacts.

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OneEyedJack 47 on at

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Any link to instructions on how to set up a configuration record needed?

Thanks so much!

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Zach Mast 70 on at

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The F&E documentation has moved, it is now part of the Cloud for Nonprofit documentation:
docs.microsoft.com/.../overview

OneEyedJack, you should specifically review the "Post-Deployment Tasks" section in the Deploy F&E page:
docs.microsoft.com/.../fundraising-engagement-deploy

Then more details on setting up the configuration record in the F&E Configuration section:
docs.microsoft.com/.../fundraising-engagement-configure

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OneEyedJack 47 on at

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Perfect! I can now add records! TY!

Ended up with a downstream error trying to delete:

Business Process Error

The Target is NOT an Entity. Exiting plugin.

Error code: 0x80040265

Session Id: 0bef52d4-5fe5-4612-9243-bbe4e987bed1

Activity Id: 6fe423a9-ba69-4721-87cd-1ce416f7c561

Time: Tue Nov 30 2021 12:13:58 GMT-0500 (Eastern Standard Time)

Any thoughts?

Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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MrBala 40 on at

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Are you able to add contacts. I had the same problem. was told that it is an issue with incomplete installation of fundraising & engagement which is causing the issue.

Did something in Powershell to resolve.

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OneEyedJack 47 on at

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Yes. There were some post deployment items that I missed.

Everything is not yet working perfectly but I am getting closer.

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Nonprofit Industry ... on at

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Hi Jeff/Jack,

Please visit this link: https://docs.microsoft.com/en-us/dynamics365/industry/nonprofit/fundraising-engagement-deploy to deploy the F&E app and azure components in a proper way. You will find detailed and step by step information to configure the F&E app with all the required PowerShell scripts.

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