web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

Fundraising and Engagement Error: Cant create any new contact

(0) ShareShare
ReportReport
Posted on by

Dears,

When i try to create a new contact i receive the message Error Code: 0x80040224

An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute):  Plugins.ContactCreate: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.

Thanks.

I have the same question (0)
  • Rajesh swamireddy Profile Picture
    on at

    Hi Farsi,

    Thank you for reaching out.

    To perform any functionality in F&E it requires an azure setup to authenticate a dynamic’s calls.

    You need to first deploy the azure component to F&E functioning.  Please follow the deployment guide for deployment and user guide for F&E functionality.

    github.com/.../docs

  • Zach Mast Profile Picture
    70 on at

    The error message explains what the problem is and how to resolve it. Set up a configuration record, and assign that configuration record to the system user who is creating the contact. If you mark the configuration record as the default configuration, then that configuration will also be used in the case where a system user has no configuration assigned.

    What Rajesh says is true, but does not address the question. The Azure components are not required for most system operations, including creating contacts.

  • OneEyedJack Profile Picture
    47 on at

    Any link to instructions on how to set up a configuration record needed?

    Thanks so much!

  • Zach Mast Profile Picture
    70 on at

    The F&E documentation has moved, it is now part of the Cloud for Nonprofit documentation:
    docs.microsoft.com/.../overview

    OneEyedJack, you should specifically review the "Post-Deployment Tasks" section in the Deploy F&E page:
    docs.microsoft.com/.../fundraising-engagement-deploy

    Then more details on setting up the configuration record in the F&E Configuration section:
    docs.microsoft.com/.../fundraising-engagement-configure

  • OneEyedJack Profile Picture
    47 on at

    Perfect!  I can now add records!  TY!

    Ended up with a downstream error trying to delete:

    Business Process Error

    The Target is NOT an Entity. Exiting plugin.

    Error code: 0x80040265

    Session Id: 0bef52d4-5fe5-4612-9243-bbe4e987bed1

    Activity Id: 6fe423a9-ba69-4721-87cd-1ce416f7c561

    Time: Tue Nov 30 2021 12:13:58 GMT-0500 (Eastern Standard Time)

    Any thoughts?

    Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • MrBala Profile Picture
    40 on at

    Are you able to add contacts. I had the same problem. was told that it is an issue with incomplete installation of fundraising & engagement which is causing the issue.

    Did something in Powershell to resolve.

  • OneEyedJack Profile Picture
    47 on at

    Yes.  There were some post deployment items that I missed.  

    Everything is not yet working perfectly but I am getting closer.

  • Nonprofit Industry Forum Profile Picture
    on at

    Hi Jeff/Jack,

    Please visit this link: https://docs.microsoft.com/en-us/dynamics365/industry/nonprofit/fundraising-engagement-deploy to deploy the F&E app and azure components in a proper way. You will find detailed and step by step information to configure the F&E app with all the required PowerShell scripts.  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
iampranjal Profile Picture

iampranjal 41

#2
Martin Dráb Profile Picture

Martin Dráb 38 Most Valuable Professional

#3
Satyam Prakash Profile Picture

Satyam Prakash 35

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans