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Small and medium business | Business Central, N...
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Business Central 16.7 - Email Body Blank

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Posted on by 25

Hi All,

I have an issue with my custom approval workflow.  Am able to send email on my BC16.1 test db but in 16.7, the email is sent without a body. It only has the Subject "Notification Overview" and that's it.

Same code, same smtp email setup, same notification setup, same app.

Has anyone experienced such a thing?

Thanks.Notification1.pngNotification2.png

I have the same question (0)
  • Suggested answer
    AlessandraPanda Profile Picture
    Microsoft Employee on at

    Hello Mohamed,

    it is known and last week an hotfix request has been opened.  

    "The body details of the e-mail sent as notification of  an a approval request are empty."

    If you want to be informed when the fix will be released I suggest you to open a support request.

    Alessandra Pandini

  • Bartek Z Profile Picture
    5 on at

    Hello,

    I've got the same issue in BC 16.6 Has it already been fixed?

  • Gazza90 Profile Picture
    5 on at

    Hotfix has been released on update 16.11 ID 388413

    Link - www.microsoft.com/.../details.aspx

    Hope this helps.

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