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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / duplicate lines in rep...
Microsoft Dynamics CRM (Archived)

duplicate lines in reports

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Posted on by Satai 80

I have created a custom report using the report wizard in CRM 2011.  The report is very simple.  

Primary record type is Activities and related record type is Activity Parties (Activities)

The only filter is last updated - last week

The only columns are Full Name (Party) and Dated Created

I have selected a table only format

When I run the report it returns 4 lines for each contact. One line with the contact name & date created and 3 additional lines with just the exact same date and time.  Why is the report returning these 3 additional lines?

Anyone have any idea how to fix this?

*This post is locked for comments

I have the same question (0)
  • jkcampbe Profile Picture
    jkcampbe 10 on at

    Having the same problem. Don't suppose you found a solution?

  • Farhan Syed Profile Picture
    Farhan Syed 1,156 on at

    Can you post a screenshot of the report design?

  • jkcampbe Profile Picture
    jkcampbe 10 on at

    So the goal is to have a report that shows all tasks/phone calls for certain sales people, displaying the subject, description, person the task is owned by, company it is regarding, and the contact at the company (this last one is the problematic one).

    Filter design

    3022.report_5F00_properties.PNG

    Report properties

    7563.report_5F00_columns.PNG

    If I only have the primary record type Activity, there are no duplicate lines in the report, but nor is there anything regarding the contact/recipient. If I add the Activity Parties related record type, I can get it to show Contact but it also generates duplicates on the report. Only 1 of the duplicates shows the contact.

    Columns (ones I have been playing with)

    One guy's blog says it cannot be done. I'm hoping there is a workaround.

    http://www.powerobjects.com/blog/2010/07/29/showing-related-contact-information-on-an-activity-report-in-dynamics-crm/

    Thanks

    Jason

  • Suggested answer
    Masterpont Profile Picture
    Masterpont on at

    This problem happend to me. I have resolved it by recreating this report. And after that everything was fine and without duplicates.

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