Small and medium business | Business Central, N...

Getting a demo scheduled

(6) Share

Report

Posted on by FG-26092138-0

We are a family-owned business. Does anyone know who I can contact to schedule a demo for Microsoft Dynamic 365? I've been trying to get connected with a sales lead from Microsoft this whole week. I keep being told they are going to contact me, but it's been a week and half and nothing from a sales representative/lead. Is this normal?

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (7)

Answers (0)

Suggested answer

Valentin Castravet 32,208 Super User 2026 Season 1 on at

Like (6)

Report
Copy link

Link copied!

First, are you interested in Dynamics 365 Business Central or another Dynamics product? The Dynamics 365 name includes multiple products.

Second, Business Central, like other Dynamics products, is implemented by third-party partners, not Microsoft. These vendors usually provide demos as part of their sales process. If you contact Microsoft, they will typically refer and introduce you to a partner. In my experience, waiting a week for a response is unusual. You can also browse the list of third-party partners here and contact a few for demos yourself. You will likely hear back faster this way.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

Was this reply helpful? Yes No
Suggested answer

Sumit Singh 11,757 Super User 2026 Season 1 on at

Like (3)

Report
Copy link

Link copied!
Hi,
It’s not unusual for direct callbacks to take time, but you don’t have to wait. Here are the fastest ways to schedule a Dynamics 365 demo or speak to a sales specialist:
Recommended Options

Chat with a Microsoft Sales Specialist
Available Mon–Fri, 6 AM–3 PM PT. Use the chat option on the Dynamics 365 Free Trial page [1].

Request a call back” on the same page.

Start a Free 30-Day Trial
You can self‑provision a trial for any Dynamics 365 app (Sales, Business Central, Finance, etc.) and explore immediately while waiting for a rep.

Please mark “Verified” if it helps.

Was this reply helpful? Yes No
Suggested answer

Rishabh Kanaskar 6,219 Super User 2026 Season 1 on at

Like (6)

Report
Copy link

Link copied!

Hi,

No, that’s not typical. You can directly request a demo or contact sales here: AI-Powered CRM and ERP Solutions | Microsoft Dynamics 365

Alternatively, reach out to a Microsoft Partner from Microsoft AppSource – destination for business apps. Partners often respond faster and can arrange demos quickly.

Thanks

Rishabh

Was this reply helpful? Yes No
Suggested answer

Nimsara Jayathilaka. 4,950 Super User 2026 Season 1 on at

Like (4)

Report
Copy link

Link copied!

Hi

It’s not unusual for direct Microsoft sales to be slow for small businesses. The fastest route is to contact a certified Microsoft partner directly—they can schedule a demo and provide more personalized guidance.

Thanks

Nimsara

1 people found this reply helpful.

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 99,086 Super User 2026 Season 1 on at

Like (4)

Report
Copy link

Link copied!

Hi, You can find your partners directly on AppSource, I believe they will be happy to demonstrate the Dynamic 365 for you.

https://appsource.microsoft.com/en-us/marketplace/partner-dir?filter=products%3DDynamics365Business%3Bservices%3DIP%2520Services%2520(ISV)%3Bsort%3D0%3BpageSize%3D18%3Bcountry%3Dus%3Bradius%3D100%3Blocname%3DUnited%2520States%3BlocationNotRequired%3Dtrue

Thanks.

ZHU

Was this reply helpful? Yes No
Suggested answer

Jeffrey Bulanadi 9,112 Super User 2026 Season 1 on at

Like (2)

Report
Copy link

Link copied!
Hi,

For a family-owned business trying to explore Dynamics 365, waiting over a week for a sales lead is not ideal. Microsoft does offer multiple paths to schedule a demo, but the follow-up can vary depending on region, partner availability, and lead routing.

Here’s a clean way to move forward:

You can bypass the wait by using Microsoft’s direct scheduling form for Dynamics 365 demos. It lets you request a live walkthrough tailored to your business type and size. You’ll be matched either with a Microsoft rep or a certified partner who specializes in SMB onboarding.

If you prefer a partner-led demo, you can also reach out to certified Dynamics 365 resellers in your region. Many offer same-week consultations and can tailor the demo to your industry (e.g., retail, manufacturing, services).

To speed things up:

Use the official demo request form

Include your business type, location, and preferred time slots

Mention that you’ve already been waiting for a callback, this flags urgency

If you’re open to partner demos, mention that too, it expands your options

Helpful Reference
Request a Dynamics 365 demo – Microsoft

If you find this helpful, feel free to mark this as the suggested or verified answer.

Cheers
Jeffrey

1 people found this reply helpful.

Was this reply helpful? Yes No
Suggested answer

Suresh Kulla 50,269 Super User 2026 Season 1 on at

Like (3)

Report
Copy link

Link copied!

If you need help, you can contact our company at info@ternpoint.solutions. Let us know how we can help.

Was this reply helpful? Yes No