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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Deactivate Public (Def...
Microsoft Dynamics CRM (Archived)

Deactivate Public (Default) View

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Posted on by Muhammad Salahuddin 470

My client has duplicate views on Activity entity which I want to deactivate. However, when I try to deactivate one of "My Activities" view then I get alert, "The default view can not be deactivated", as show by screenshot.

Also I have tried to set another "My Activities" view as a default. 

DeactivateView.png

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  • Suggested answer
    Hamzeh Zawahreh Profile Picture
    Hamzeh Zawahreh 3,674 on at

    hi Muhammad Salahuddin

    did you try to Open the view, go to more actions and delete it.

  • Hamzeh Zawahreh Profile Picture
    Hamzeh Zawahreh 3,674 on at

    hi see this, it may help you:

    http://blog.didsburydesign.com/2012/04/resolve-multiple-default-views-in-microsoft-dynamics-crm-2011-supported/

  • Muhammad Salahuddin Profile Picture
    Muhammad Salahuddin 470 on at

    It is not supported in Dynamics CRM online 2015. Even mentioned there, it is supported for CRM 2011 when I visited the link.

  • Muhammad Salahuddin Profile Picture
    Muhammad Salahuddin 470 on at

    Yes, I have tried to delete but couldn't.

  • Aileen Gusni Profile Picture
    Aileen Gusni 44,524 on at

    Muhammad,

    Try to set as default public for other view first then disable it.

    It seems there is a corrupted XML for the views

  • ScottDurow Profile Picture
    ScottDurow 21 on at

    This looks most unusual! I would recommend creating a support ticket if Aileen's suggestion doesn't work.

  • Muhammad Salahuddin Profile Picture
    Muhammad Salahuddin 470 on at

    Aileen, I tried it but didn't work. Both views are default views as shown in image.

  • Muhammad Salahuddin Profile Picture
    Muhammad Salahuddin 470 on at

    Aileen's suggestion do not work. I'm going to create support ticket.

    Thank you everyone for your valueable response.

  • Daniel Wikell Profile Picture
    Daniel Wikell 2,360 on at

    We've had the exact same problem with the Activity entity in one of our organizations, having that one extra asynchronous view appear as a second default view. This problem came around from the 2011-2013 upgrade I believe.

    Just now I tested the steps in the link from Hamzeh's post and following those steps still works in Dynamics CRM Online 2015. We now only have one default view and were able to deactivate the duplicate one. You should give it another try.

  • Community Member Profile Picture
    Community Member on at

    I got the same problem too. It happened after importing a solution in which the default view of "Contact" entity had been changed from "My Active Contacts" to "Active Contacts. It resulted in two Default Public Views after the solution was imported.  Please help.

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