- We have used Lockbox Processing for several years. We had previously run GP2010. Since November 2015, we have been running GP2013R2.
- Our lockbox processing is setup to apply by specific invoice.
- The process is importing the payments but the invoice(s) associated with each payment are not available to associate to each payment.
Can you give me an idea what needs to be done so the invoices are available for selection when the payments are imported?
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