web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Adding activities using the Mobile app for phones Version App 4.3.18103

(0) ShareShare
ReportReport
Posted on by 821

Using the latest mobile app connected to D365 Version 1710 (9.1.0.299) - when adding an activity when within the account or contact, you get the option to 'Add new activity': task, phone call, appointment, campaign response or survey activity.  If I select 'task', it opens the 'quick create: task' window, and I can see that the 'regarding' field is populated with the name of my account or contact. If I try to add anything into the subject or description box, it lets me type 1 letter, and then the 'save' or 'save & create new' pops up.  I have to click back in the subject or description to add my 2nd letter, when the save options then appears.  I have to click back in the subject or description to add my 3rd letter....and the cycle continues, so it will take forever to type a sentence when I can only type one letter at a time.  The same happens when I click on a phone call activity (when it creates a 'quick create: phone call).  This does not happen if I create the activity direct in the activities entity (as this isn't the quick create form). 

 Has anyone experienced this or can point me in the right direction. This only happen on some phones all witht he same app version

Thanks GH

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans