Hello all - I am unable to void a check due to its status of "Printed" vs "Posted"
My payment journals are all empty. There is nothing I can post. Here are copies of the error messages I am receiving:
"Entry Status must be equal to 'Posted' in Check Ledger Entry: Entry No.=1153. Current value is 'Printed'
I was able to unapply the payment and reverse the transaction manually, but I am wondering if the status not being posted will affect my bank rec next week. Also, handling the payment this way did not seem to affect the check entry status at all; it is not "voided" but continues to show "printed"
Any help is appreciated. Thank you!
