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Microsoft Dynamics CRM (Archived)
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Crm Exception: Message: Could not find GUID for : xxxx$ with SearchFilter: samAccountName

Posted on by 3
Hi,
I am trying to fix very old CRM 2011 environment. It doesn't at least from 2017.
 
CRM Server: CRMVersion: 5.0.9900.1060/ CRM 2011 Rollup 13, Windows Server 2012R2, no ADFS.
On the CRM Server I enabled tracing and in CrmAsyncService log I get error messages:
 
Crm Exception: Message: Could not find GUID for : xxxx$ with SearchFilter: samAccountName, ErrorCode: -2147214038, InnerException:
 System.Security.Authentication.AuthenticationException: The user name or password is incorrect.
System.Runtime.InteropServices.COMException: The user name or password is incorrect.
 
The services:
MSCRMAsyncService,  MSCRMAsyncService$maintenance, MSCRMUnzipService, MSCRMSandboxService
Using dedicated account:
  • I can log in by the account to windows without issues,
  • the account is included in the CRM Server and SQL server Local Admin groups,
  • the account has granted SQL DB rights to CRM DB and CRM Config DB.
Would you please advice what else I can check?
 

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