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Microsoft Dynamics CRM (Archived)

Chat Solution with Dynamics 365 on-premise

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I am looking for a chat solution /software that integrates seamlessly with Dynamics 365 on-premise deployment. I know that Liveassist from CafeX is the recommended product,however that does not work with Dynamics 365 on-premise deployment. Is there any other recommended 3rd party solutions? I am not inclined towards Skype  and want some thing light weight,which can get easily deployed on  web channel.

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Chat Solution with Dynamics 365 on-premise

    powerobjects.com/.../

  • Suggested answer
    Jared Cornell Profile Picture
    Jared Cornell 5 on at
    RE: Chat Solution with Dynamics 365 on-premise

    Hi Chaitra, I’d’ say you should give ProProfs Chat a try. As a chat solution, you can integrate your Microsoft Dynamics 365 CRM account easily. And the best part is you can use it on-premise. Besides that, it easily gets deployed on the web. With its use, you are in a win-win situation.

    www.proprofs.com/.../

    Thank me later ;)

  • richarf Profile Picture
    richarf 5 on at
    RE: Chat Solution with Dynamics 365 on-premise

    Hello Community members CONTUSFLY best alternative solution for Dynamics 365. small brief about

    CONTUSFly is a SaaP platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

  • Suggested answer
    Alex Sam Profile Picture
    Alex Sam 15 on at
    RE: Chat Solution with Dynamics 365 on-premise

    I would like to suggested few Alternative chat solutions with 100% customise options to you.

    1. www.mirrorfly.com

    2. www.apphitect.ae

    3. www.cometchat.com

    If you want to more details, Let you see: habr.com/.../

  • Parashuram  Profile Picture
    Parashuram 381 on at
    RE: Chat Solution with Dynamics 365 on-premise

    Hi Chaitra,

        I am also looking for chat option integrated CRM D365 (V9.0) onpremise,please let me know if you found the one.

    Regards,

    Parashuram Jadhav

  • RE: Chat Solution with Dynamics 365 on-premise

    Thanks. I have dropped them a sales enquiry to find out further .Will keep everyone posted,once I get a reply

  • Suggested answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,265 on at
    RE: Chat Solution with Dynamics 365 on-premise

    www.gomoxie.com/.../ds-live-chat-dynamics.pdf

    Is available for on-premise

  • RE: Chat Solution with Dynamics 365 on-premise

    Thanks, I have seen this. But , I am not inclined towards Skype as customer is not too happy with the same  and want some thing light weight,which can get easily deployed on  web channel.

  • Goutham A Profile Picture
    Goutham A on at
    RE: Chat Solution with Dynamics 365 on-premise

    Basic Chat solution beta is coming up with latest release/update of dynamics 365. Please check below link

    technet.microsoft.com/.../hh699721.aspx

  • PranavShroti Profile Picture
    PranavShroti 4,510 on at
    RE: Chat Solution with Dynamics 365 on-premise

    Hi Chaitra, you can consider something like Anywhere365 which integrate with Skype

    www.workstreampeople.com

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