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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Professional Tools: Un...
Microsoft Dynamics GP (Archived)

Professional Tools: Unhandled script exception

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Posted on by Elias Rizk 55

I created a new company on Microsoft Dynamics GP V.10. The database name is "GSYS".

When trying to modify the customers’ accounts on the company that I created using the Professional Tools, I got the following error: "Unhandled script exception: [Microsoft][ODBC SQL Server Driver][SQL Server]Could not find stored procedure 'GSYS.dbo.smCustomerChanger1'.EXCEPTION_CLASS_SCRIPT_MISSING SCRIPT_CMD_CALLSERVER".

Please advise noting that the Professional Tools is working fine on another company previously created on the same location.

Thank you in advance.

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  • Suggested answer
    Brady W Riopelle Profile Picture
    Brady W Riopelle 545 on at

    Hi Elias,

    Unfortunately I'm running into a somewhat similar issue and saw your post. The issue you have is that the sql object that it is referencing has not been created. What you could do though is launch Professional Service Tools Library in the company that you are having a problem in and click the register button. The register button will reprocess that company and create all corresponding sql objects needed for Professional Service Tools Library. Unfortunately it doesn't help my issue but it should resolve yours.

    Thanks,

    Brady Riopelle

  • David Zamora Profile Picture
    David Zamora 50 on at

    I've seen this error several times. Essentially, it has to do with user rights on the database.

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