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Small and medium business | Business Central, N...
Suggested Answer

You cannot reverse Cust. Ledger Entry No. 5491 because the entry has an associated Realized Gain/Loss entry. D365 business central

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Posted on by 427

When I want to reverse Customer receipt transaction.

system show error message."You cannot reverse Cust. Ledger Entry No. 5491 because the entry has an associated Realized Gain/Loss entry"

I have the same question (0)
  • Suggested answer
    AlessandraPanda Profile Picture
    Microsoft Employee on at

    Hello,

    this is a known error due to  the system design.

    Recently has been opened a design change request to change the behavior, this means that the Development team is analyzing the reversal function in order to decide how it will be modified in future versions.

  • Rishi Chourey Profile Picture
    143 on at

    We can see this issue is pending for a very long time, Even in NAV2013 people faced the issue, they found their own hotfix. Microsoft should look into this issue on a priority basis.

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