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Microsoft Dynamics 365 | Integration, Dataverse...
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Document versioning in dynamics 365

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Posted on by 1,085

Hello community experts,

How do i do document versioning in dynamics crm

Suppose i have a document in my lead entity and I'm uploading another document with an updated version then how do i configure crm that it should automatically version itself

Kindly advise

Best regards,

Sumaira Noor

I have the same question (0)
  • Verified answer
    Linn Zaw Win Profile Picture
    3,407 on at

    For document versioning in Dynamics 365 (CRM), you will have to the integration with SharePoint and store the documents in SharePoint.

    https://docs.microsoft.com/en-us/power-platform/admin/manage-documents-using-sharepoint

    https://docs.microsoft.com/en-us/power-platform/admin/set-up-dynamics-365-online-to-use-sharepoint-online

  • Sumaira Noor Profile Picture
    1,085 on at

    Thanks a lot for the response Linn

    My question is how will it work if I upload a document with same name as an existing document but updated data in it

    Like it should be in the form of version

    Is it possible

    Kindly advise

    Best  regards

    Sumaira Noor

  • Verified answer
    Linn Zaw Win Profile Picture
    3,407 on at

    If you upload the same document with the same name (and extension), the system will save the new version of the document (e.g. version 2.0 > 3.0 as in the screenshot below)

    You can see the version history in the SharePoint (not directly in D365 though) by clicking on the "Open Location" button at the subgrid toolbar and view/restore the old version if the user wants to.

    pastedimage1592387390050v1.png

  • Sumaira Noor Profile Picture
    1,085 on at

    Thanks a lot for the response Linn

    errorDoc.PNG

    err2.PNG

    I'm getting this error and I'm unable to see versions like in your image

    Kindly Advise

    Best Regards,

    Sumaira Noor

  • Verified answer
    Linn Zaw Win Profile Picture
    3,407 on at

    Version column is not available out of the box and you will need to add the create a new text field in the Sharepoint Document entity with the Display name "Version" and add it to the Document Associated Grid view. Check out my blog post for more details.
    http://linnzawwin.blogspot.com/2020/06/how-to-add-metadata-to-sharepoint.html

    For the error message "List item could not be updated because duplicate values were found for one or more field(s)", can you open up the SharePoint location to see what is duplicating in the actual SharePoint folder?

    pastedimage1592429221354v1.png

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