Disabling pop-up notification for the sender of an approval request with Sales Credit Memos

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Posted on by Sacha E

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How do I disable the following pop-up notification in BC.

We send our Sales Credit Memos for approval by selecting them all, Actions - Request Approval - Send Approval Requested for selected lines, this then sends them to the Workflow User Group that need to approve them. The issue is once they are sent for every single credit memo we get the above notification and have to click OK on this. Recently we had a batch of 227 credit memos so had to click on this 227 times. Any suggestions on how to disable this pop-up?

I have checked the workflow and don't seem to see where in here I can remove this notification.

I also can't see that this is in my notifications.

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Dynamics 365 Business Central

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Mohana Yadav 61,204 Super User 2026 Season 1 on at

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Click on

Click on Create an approval request and disable Show confirmation message.

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OussamaSabbouh 12,965 Super User 2026 Season 1 on at

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Hello,

That pop-up (“An approval request has been sent.”) is a hard-coded confirmation message triggered by the standard approval logic, not by your workflow steps or notification setup — which is why you can’t find it anywhere to disable. There’s no standard setting to turn it off, so when sending approvals in bulk (like 227 credit memos), BC will show it once per document. The only way to suppress it is via a small customization (for example, subscribing to the approval event and removing/replacing the Message() call). Out of the box, it can’t be disabled.

Regards,
Oussama Sabbouh

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Nimsara Jayathilaka. 4,950 Super User 2026 Season 1 on at

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To disable the pop-up natively, open your specific Approval Workflow, select the "Create an approval request" response line, and turn off the "Show Confirmation Message" toggle in the options below.

Agreed Mohana Yadav

Thanks

Nimsara

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Sacha E 290 on at

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Thanks Mohana Yadav - that worked perfectly!

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