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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / unable to create the n...
Microsoft Dynamics CRM (Archived)

unable to create the new record in Dynamic crm

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Posted on by Indrasena reddy Gun... 140

Hi,

Just few days back I created one trial instance in dynamics 365. in this instance when I am trying to create any new record it shows business error exception (System.servicemodel exception).  I am able to update the existing records but I am not able to create New records. Please suggest me How to fix this issue. Its very urgent for me.

   Thanks in Advance.

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  • Suggested answer
    Preeti Sharma Profile Picture
    Preeti Sharma 2,678 on at

    Hi,

    Can you please provide the error description you are getting in details so that error can be understood.

    Thanks

  • Mohammed Irfan Profile Picture
    Mohammed Irfan 185 on at

    Hi indra,

    You can create a new instance ;).

  • Verified answer
    Indrasena reddy Gunreddy Profile Picture
    Indrasena reddy Gun... 140 on at

    I Just fixed this Issue.  here I mentioned the solutions

    Go to Admin center in office 365 => click on dynamics 365 =>click on edit our instance =>modify production to sandbox=>click on save and click on restart. its working fine.  

      Another way to fix => some times we may have loss our solutions in our instance at that point of time click on instance =>edit the solutions => install our required solutions and check it..

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