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Microsoft Dynamics Retail POS.
We are planning to use Customer Display (Gigatek DSP840). *USB Version*
I have installed the Prolific USB to serial driver successfully, after installation the COM Port 5 was assigned to the Line Display. Now in AX-> Retail> HardwareProfile->LineDisplay Select Display to Windows driver and Display Device name as DSP840 . I start POS with no error & nothing displayed on Line Display, I also tried to select OPOS driver, When I start the POS i get following error An error occurred and retail POS could not find the line Display. You can try to fix the problem, and then click retry. Or click Cancel to start the Retail POS without the Line Display.
Note: The line display DSP840 is working fine on his own connection checking tool DSP840 Utility. I can send text to line display with no error. Please help
Regards,
Junaid Ahmed
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Ed boyer,
The line display am trying to configure support usb to serial, i have set settings to 19200. N,8,1. and there is no dip switch in my device, i have set baud rate to 19200, I can test the device with epson utility.. it works.. after that in AX 2012 R2 /POS/POS Profile/Hardware profiles, i set device name as DM-D210.. save settings run register job in AX and then start POS, i got the same error
"An error occurred and retail POS could not find the line Display. You can try to fix the problem, and then click retry. Or click Cancel to start the Retail POS without the Line Display".
in the event viewer it says :
Microsoft.Dynamics.Retail.Pos.Services.Peripherals: System.NotSupportedException: Peripheral [LineDisplay] - Character set '0' is not supported by Windows OS
at Microsoft.Dynamics.Retail.Pos.Services.LineDisplay.Load()
at Microsoft.Dynamics.Retail.Pos.Services.Peripherals.LoadPeripheral(Int32 peripheralStringId, IPeripheral perphiral).
I have install/uninstall OPOS driver/Epson ADK but no success, please help.
Regards,
Junaid
Junaid
Check out the following post to get the OPOS driver installed and configured correctly.
community.sellerdeck.com/showthread.php
you will also need the epson ADK.
Hello Junaid,
This is the forms for Microsoft Dynamics RMS.
For assistance on your questions about AX for Retail, please feel free to post your questions in the AX forums, which you can access here:
community.dynamics.com/.../33.aspx
Thank you,
Scott Wardzinski
Microsoft Dynamics RMS & POS Support Engineer
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