Microsoft Dynamics SL (Archived)

Shipper closed but not invoiced

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Posted on by jmandello

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I have a shipper showing up as closed, but not as invoiced. Thus, I cannot apply payment to it. Please help!

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Community Member Microsoft Employee on at

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RE: Shipper closed but not invoiced

If sales Journal ID has been generated already?

If yes then please open the Sales Journal Report & select the Options tab and enter the Sales Journal ID and try to reprint.

Thanks
Suggested answer

Community Member Microsoft Employee on at

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RE: Shipper closed but not invoiced

If sales Journal ID has been generated already?

If yes then please open the Sales Journal Report & select the Options tab and enter the Sales Journal ID and try to reprint.

Thanks
jmandello 120 on at

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RE: Shipper closed but not invoiced

Still nothing. Again, there is already an invoice number. It has been generated. It just did not attach to a sales journal.
Community Member Microsoft Employee on at

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RE: Shipper closed but not invoiced

> Open the Invoice report (40.680.00) under Orders-> Order Management-> Reports

> Select the Options tab

> Select the "Clear Print Queue (Use extreme caution)" option

> Run the Report

After that try to reprint the Invoice as mentioned in my first reply.

Thanks
Community Member Microsoft Employee on at

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RE: Shipper closed but not invoiced

> Open the Invoice report (40.680.00) under Orders-> Order Management-> Reports

> Select the Options tab

> Select the "Clear Print Queue (Use extreme caution)" option

> Run the Report

After that try to reprint the Invoice as mentioned in my first reply.

Thanks
jmandello 120 on at

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RE: Shipper closed but not invoiced

Yes it has been.
Community Member Microsoft Employee on at

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RE: Shipper closed but not invoiced

Click the Event History button and check Print Invoice event type has been recorded or not for that shipper.

Let me know the status.
jmandello 120 on at

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RE: Shipper closed but not invoiced

Still nothing. The problem is, there was an invoice printed at the time the shipper was created. However, it was not recorded in the shipper record, nor is there a sales journal number. However, somehow, the shipper still closed.
Community Member Microsoft Employee on at

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RE: Shipper closed but not invoiced

No Problem

> Check whether the Process Manager screen is running without any interruption

> Just open the Shippers screen and choose the appropriate Shipper ID

> Select the Others Information tab and click the Print button

> Select Form to Print option as Invoice and click OK

> During the Invoice printing system will generate the Invoice number

> Run the Sales Journal report .. System will create the Inventory Issue batch & AR Invoice batch automatically.

Thanks & Regards