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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Configure Session Time...
Microsoft Dynamics 365 | Integration, Dataverse...
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Configure Session Timeout and Inactivity Timeout Dynamic 365 v9.1 On-prem not showing

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Posted on by CU09050410-1 2

Dear All,

I do not see settings for setup Configure Session Timeout and Inactivity Timeout in my on-prem Dynamics 365. 

i try to see the section of setting session timeout and inactivity timeout on system setting but not found it.

based on articles : https://community.dynamics.com/crm/b/nishantranaweblog/archive/2017/11/17/configure-session-timeout-and-inactivity-timeout-dynamics-365 

Please advise how to turn it on?

Thanks in advance!

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Dynamics 365 general
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  • Suggested answer
    Muhammad Shahzad Shafique Profile Picture
    Muhammad Shahzad Sh... 2,375 Most Valuable Professional on at
    In Dynamics 365 On-Premises, Session Timeout and Inactivity Timeout settings are not available in System Settings UI like in Online.
    • You need to modify the web.config files of the Dynamics 365 server and IIS settings.
    • Specifically, update the authenticationTimeout and sessionTimeout values in the web.config of the CRM web application.
    • Also, configure the IIS Application Pool Idle Timeout to control session expiration.
    • Refer to Microsoft docs or your environment admin guide for exact config file locations and parameters.

    Session timeout for On-Premises is controlled via server-side web.config and IIS settings, not via System Settings UI.
     

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