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How to cancel an issued reminder in NAV 2017?

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Posted on by Maddin

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Hello guys,

do you have any idea how I can cancel an issued reminder?

There is no action for this in our NAV version.

I thought I could do this by first deleting the issued reminder and then using the /Update reminder text/ function to change the reminder level for the new reminder.

However, this only worked in the header of the reminder, the old reminder level remained in the line and level 2 was still displayed in the customer ledger entry.

Thank you.

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YUN ZHU 72,941 Super User 2024 Season 2 on at

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How to cancel an issued reminder in NAV 2017?

Hi, as far as I know there is no good solution in NAV. So Microsoft added this new feature in BC 2019 wave2.

https://learn.microsoft.com/en-us/dynamics365-release-plan/2019wave2/dynamics365-business-central/cancel-issued-reminders-finance-charge-memos

There is a similar discussion below that hopefully gives you some hints.

https://www.dynamicsuser.net/t/reminder-level-reset/78/5

Thanks.

ZHU

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