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Hi all,
Upon creating a vendor payment file through suggested vendors, I have noticed a vendor that got picked up (even though the due date was manually changed) to a date earlier than the invoice date.
The due date was changed manually to a future date but it still shows the previous due date.
Please could you advise if this may cause issues going forward on the incorrect payment terms and why were these payments pulled through and the due date not changed?
Thank you.
Hi, changing the payment terms doesn't help. It appears that this Documnet , although with the date in June, and posted in June ( the change was for future due date ), had a due date for a previous month. I did not manage to understand why , where and how that occured.
I will wait to see if any other examples.
In the meantime , I managed to change the Due date , so that it does not get picked up when running suggest vendor payments by going into Vendor Ledger Entries and adjust the due date on the lines. If I get more updates on this , I will post them here .
thank you all for your help
Try one to change the payment terms, not the due date and see if the vendor ledger posts with the correct due date.
Either way I would report this to your partner and ask for a Microsoft case.
Below, you can see the posting of one of several invoices where the due date was changed manually to 24.08.22 when posting the invoice to be in line with the payment terms of 45 days from document date which is 09.06.22).
However, in the below screenshot, it is still showing up as 07.04.22 which is why the invoice is still getting picked up in the suggested vendors-
.
When you say the due date was changed. Where, when and how?
For example, if a due date is changed on say a PO, when the invoice is being processed and AP enters the Document/Invoice Date, the due date will be changed based on payment terms. However, if after the invoice is posted and you go to vendor ledger entries and change the due date, it will not get over-written. I also believe that the system may ignore a due date that is prior to an invoice date and not update the due date....
If you have some screenshots to share, we can be of more assistance.
Hello,
If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.
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Sohail Ahmed
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Mansi Soni
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YUN ZHU
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