Microsoft Dynamics GP (Archived)

Payables Batch Entry Post Button Greyed Out

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We have a Check run for which we cannot post . The Post button is grey out and unselectable.

I checked the sy00500 and sy00800 table all seems ok . Batch status is zero and mrktopst is zero

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Justin Thorp 2,265 on at

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RE: Payables Batch Entry Post Button Greyed Out

Hi,

Can you tell me specifically what window you are in where the Post button is greyed out?

Also, what window did you use to create the check batch?

If you used Select Checks or Edit Checks, try to progress the batch by going to:

Transactions - Purchasing - Print Checks

Transactions - Purchasing - Post Checks

Thanks,
Justin

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RE: Payables Batch Entry Post Button Greyed Out

The following was used to create the check batch.

TRANSACTION – PURCHSING - SELECT CHECKS

“SELECT PAYABLES CHECKS” Window will open up

A Batch name is entered and the TAB button is pressed

A Window will open asking “DO YOU WANT TO ADD THIS BATCH”

When Batch is added “PAYABLES BATCH ENTRY” Window will open

Appropriate Checkbook ID is selected and the saved

We Will now go back to “SELECT PAYABLES CHECKS” Window

“VENDOR ID” is changed “TO CLASS ID”

Then “EDIT CHECK BATCH” Button is clicked

“EDIT PAYABLES CHECK BATCH” Window will open and all relevant invoices are selected to be paid

When finished “PRINT CHECKS” button is clicked.

Please note that all the checks have already been printed, remittances processed and printed.

Batch is not showing up in Transactions - Purchasing - Post Checks

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Bill Campbell 12 on at

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RE: Payables Batch Entry Post Button Greyed Out

Is there any place you can see the batch - does it appear in the Batch Recovery?

You note that the checks are all printed and the remittances as well. What do you see in the Print Check window - select the look up in the Batch ID - what is there?

Just tossing suggestions to you - not sure if this will solve anything - but somewhere to look.

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Justin Thorp 2,265 on at

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RE: Payables Batch Entry Post Button Greyed Out

And just to confirm, is the batch available if you navigate to: Transactions - Purchasing - Process Remittance?

Also, if you check the Vendor Inquiry window, are the checks still showing in WORK, OPEN or HIST? Are the Invoices that the checks are applied to showing in OPEN or HIST?

Thanks,

Justin

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RE: Payables Batch Entry Post Button Greyed Out

The Batch does not appear in Batch recovery.

The batch is appearing in the “Print Check Window”. I am able to select the batch to print the checks but a new check # is coming up to be used.

No the batch is not appearing in Process Remittances Window

Please note that the payment is appearing in the vendor account as “WORK”

The associating invoice appears as “OPEN”

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Justin Thorp 2,265 on at

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RE: Payables Batch Entry Post Button Greyed Out

My recommendations:

1.) Make a backup

2.) Cards - Financial - Checkbook: Mark the Duplicate Check Numbers and Override Check Number Check-boxes. Also set your next check number to what you need.

3.) Continue printing the checks (again).

4.) Post the checks

Thanks,
Justin

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Community Member on at

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RE: Payables Batch Entry Post Button Greyed Out

Duplicate Check Numbers ? ??

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Justin Thorp 2,265 on at

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RE: Payables Batch Entry Post Button Greyed Out

Hi,

Previously you mentioned the checks had been printed, and also:

I am able to select the batch to print the checks but a new check # is coming up to be used.

So for example, you will have already printed check numbers 1- 5. Now, when you are trying to continue the processing, it appears you need to print the checks again in order to post them. So, if you want to print the checks again with the same numbers (1-5), you need to mark the options I mention. Otherwise, if you print the checks and the starting number is 6...then you'll end up printing check numbers 6-10.

Please choose whichever options suites you best. If you are unsure....make a backup and/or test this in a test environment first.

Thank you,

Justin

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RE: Payables Batch Entry Post Button Greyed Out

Thanks

We printed Cheque which is good with us .

We want to post for which the button is greyed out ?

Are you suggesting to reprint the cheques and try to post ?

Also our cheque paper is pre-printed with the numbers . So we will have to use new cheque numbers to reprint .

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Bill Campbell 12 on at

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RE: Payables Batch Entry Post Button Greyed Out

Follow up for Justin

His recommendation is that you re-print the checks - likely on blank paper - as you have the 'real' checks already on your check stock.

What we are reading in the posts is that somewhere between the 'first' print of the check and the 'post' of that batch, the system seems to have forgotten that the checks were printed. Really it is a matter that at the end of the check and remittance print something did not complete.

If you set the checkbook to allow duplicate check numbers, put in blank paper to the printer, and select the same check range as actually printed, the system should be happy to complete the process as discussed.

Just be sure you have a complete backup - if this does not work, you will want to restore the to this point before you continue working in the system.

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