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Microsoft Dynamics CRM (Archived)

Cache Issue: Updated/Created records in CRM are not getting updated in portal.

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Posted on by 20

Newly updated/created records are not getting updated. These records in portal are updating only when we clear cache using _services/about url or portal restart.

Thanks

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  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at

    in the entity properties, make sure you select the "change tracking" option

    docs.microsoft.com/.../enable-change-tracking-control-data-synchronization

  • Seshagiri N Profile Picture
    20 on at

    Hi Oliver, 

    I've tried change tracking but still issue was not resolved. When refresh updated records in crm are reflected in portal.

  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at

    the following thread suggest re-activating the old "Web Notifications" plugin and setup your entity there

    although the Change Tracking option should be enough

    community.dynamics.com/.../226250

  • Suggested answer
    Summer Garg Profile Picture
    585 on at

    Hi,

    I have faces this issue. To resolve this issue check this article on this.

    crmhub.blogspot.in/.../cache-problem-in-d365-portal-adx-studio-Portal.html

    Hope this Help !!!!!!!!!

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