web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / TSYS credit cards are ...
Microsoft Dynamics RMS (Archived)

TSYS credit cards are blocked by windows updates

(0) ShareShare
ReportReport
Posted on by Greg Gouveia 8

I have been getting several calls from RMS users that are getting their tsys credit card transactions blocked by Windows after a windows update.  I started getting calls around 9-14-16 about this issue.  All the calls are from customers using Windows 10.  Most of the time I can solve the problem by navigating to Recovery in Windows 10 and selecting Go back to an earlier Build. After the earlier build is restored, the tsys cards start working again. I have one customer that does not have the option to restore to an earlier build because more than 10 days has past since the new build was installed and I cannot figure out how to solve this problem.

*This post is locked for comments

I have the same question (0)
  • Cindy Joseph-Sandau Profile Picture
    Cindy Joseph-Sandau 2 on at
    RE: TSYS credit cards are blocked by windows updates

    I've been getting the same calls and did the same thing with reverting to an earlier build.  

    Who is their processor?  

    I was able to get a new URL from Heartland but haven't tested yet because I can't access SOAdmin on the latest client to have the problem. Once I resolve the Automation Error I'm getting I'll test and update this post if it works.  

  • Greg Gouveia Profile Picture
    Greg Gouveia 8 on at
    RE: TSYS credit cards are blocked by windows updates

    My customers are also using Heartland.  What was the URL they gave you?

  • Verified answer
    Cindy Joseph-Sandau Profile Picture
    Cindy Joseph-Sandau 2 on at
    RE: TSYS credit cards are blocked by windows updates

    I can't test it because I'm getting an "Automation Error" launching SOAdmin on the latest one to get the Win10 update.  I'm working on getting past that.  

    Let me know if it works!  In my first case it was just the Credit URL that quit working, Debit was still OK.

    They should try using the new URL that is on sha2.

    httpstxns.secureexchange.net

  • Greg Gouveia Profile Picture
    Greg Gouveia 8 on at
    RE: TSYS credit cards are blocked by windows updates

    The new URL fixed the problem.  Thank You

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans