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When printing checks in the payables module, the check number continues to display the same check number. The next available check number listed in the Checkbook maintenance is the number that continues to show up when printing checks. This check has already been used, so my client has to override this check number each time. How can I get the system to auto advance this check number field?
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Using Pre-numbered check stock and I failed to mention that this issue has been experienced with printing individual checks, as we don't normally print batches of checks.
Are you using pre-numbered check stock or is GP providing the number for the check?
I have seen situations when user has gone back to 'reprint' a check and then the system is using the next number that - some time back was skipped.
I have not seen a case in a long time where the system will not advance the check number when it is printing. When it is being displayed on the screen as pre-print I have seen where all the checks appear to have the same number - but then when printed all have unique and sequential values.
Can you think of anything else that might have happened at or around the same time to cause an issue with the check printing?
The next check number is 3896, so there is plenty of room for the next value. This started happening after the user had to reprint this check # and now the check numbers are no longer auto incrementing. They do have the option set to allow duplicates.
Looking in the Checkbook Maintenance screen - what is the next check number?
Is there room to reach the next value?
Do you have allow duplicates selected?
Post and we can continue from here.
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Almas Mahfooz
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