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How to report the bug of function to Microsoft

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Posted on by Peter Nguyen

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Hello Everyone,

I have an issue posted here: https://community.dynamics.com/forums/thread/details/?threadid=ac197b24-90c3-f011-bbd3-000d3a110d16

I would like to report to Microsoft When I went to Admin Center to report, I only worked with AI Agent. I provided many things to AI but it did not give me an expected result

Could someone tell me what is the MS Support Email I can contact to

Thank you.

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Dynamics 365 Business Central

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Pallavi Phade 5,613 Super User 2026 Season 1 on at

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Namaste @Peter Nguyen

You can report problem in business cnetral screen or go to Admin Centre

If you are global admin then go to admin Center -> Support Request

If you have partner account
Partner Center → Support → Dynamics 365 → Business Central

You can raise ticket in three ways

Warm Regards

Pallavi phade

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Jainam M. Kothari 16,481 Super User 2026 Season 1 on at

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May this can help : https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide

https://learn.microsoft.com/en-us/partner-center/customers/report-problems-on-behalf-of-a-customer

https://learn.microsoft.com/en-us/dynamics365/get-started/support/on-premises-call-us

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OussamaSabbouh 16,059 Super User 2026 Season 1 on at

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Hi,

Microsoft does not provide a support email for Business Central.

To contact real Microsoft Support, you must open a ticket through the official admin portals:

Microsoft 365 Admin Center: https://admin.microsoft.com → Support → New service request

Business Central Admin Center: https://businesscentral.dynamics.com/admin → select environment → Help & Support → Create support request

If you are a partner: https://partner.microsoft.com/support

The AI assistant in the Power Platform Admin Center does not create real support tickets.

Best regards,

Oussama Sabbouh

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YUN ZHU 100,919 Super User 2026 Season 1 on at

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Hi, hope the following helps.

Dynamics 365 Business Central: Where to file bugs ,issues and Questions

https://yzhums.com/20581/

Thanks.

ZHU

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Sumit Singh 11,795 Super User 2026 Season 1 on at

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Hi,

you can refer below link to log the MS ticket for bug via Partner:-

https://support.serviceshub.microsoft.com/supportforbusiness/create

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